Reader reaction: how well would your business cope in the event of a crisis?

Bob Usher, Joint managing director, Apex Digital Graphics

"The scale of your DRP depends on the profile of your business. It is paramount that data is protected so you can get back up and running as soon as possible.When we had the Buncefield disaster, having all of our data backed up meant we were able to go live despite not being able to return to our site for five days. And, despite a tough economic climate, printers are putting themselves at risk if they do not have sufficient business interruption insurance in place."

Philip Dodd, Managing director, Healeys Print Group
"First of all and most importantly, you need to make sure that you are fully insured to cater for every eventuality. That is the minimum action you need to take. A DRP is worth revisiting regularly in order to be prepared should the worst ever happen. The past couple of years have been tough on the print industry and, as a result, I imagine that DRPs have taken a back seat at many companies but they are extremely important and can’t be ignored."


Ralph Bell, Chief operating officer, CPI UK Digital and STMA division
"We have had a DRP for a number of years; we can transfer our work to another site or division, which is one of the benefits of being part of a group. Having a DRP is essential and some of our customers insist on seeing it, particularly the larger ones that order large volumes. The DRP becomes even more important when storing digital files, which we have backed up at different sites. With our strategy, we would expect to be printing again within 24 hours of a disaster."